紧急道歉！全额退款！
<h2 style="outline: 0px;max-width: 100%;font-family: -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;background-color: rgb(255, 255, 255);box-sizing: border-box !important;overflow-wrap: break-word !important;"><p style="outline: 0px;max-width: 100%;min-height: 1em;text-align: center;margin-top: 10px;margin-bottom: 5px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;font-size: 16px;letter-spacing: 2px;box-sizing: border-box !important;overflow-wrap: break-word !important;">近日</span></p><section style="outline: 0px;max-width: 100%;min-height: 1em;text-align: center;margin-bottom: 5px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;font-size: 16px;letter-spacing: 2px;box-sizing: border-box !important;overflow-wrap: break-word !important;">消费者在“北京环球度假区旗舰店”</span></section><section style="outline: 0px;max-width: 100%;min-height: 1em;text-align: center;margin-bottom: 5px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;font-size: 16px;letter-spacing: 2px;box-sizing: border-box !important;overflow-wrap: break-word !important;">购买环球优速通后</span></section><section style="outline: 0px;max-width: 100%;min-height: 1em;text-align: center;margin-bottom: 5px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;font-size: 16px;letter-spacing: 2px;box-sizing: border-box !important;overflow-wrap: break-word !important;">被自动取消订单的情况</span></section><section style="outline: 0px;max-width: 100%;min-height: 1em;text-align: center;margin-bottom: 5px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;font-size: 16px;letter-spacing: 2px;box-sizing: border-box !important;overflow-wrap: break-word !important;">飞猪9月14日发微博称</span></section><section style="outline: 0px;max-width: 100%;min-height: 1em;text-align: center;margin-bottom: 5px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;font-size: 16px;letter-spacing: 2px;box-sizing: border-box !important;overflow-wrap: break-word !important;">由于系统访问量和订单量峰值不断刷新</span></section><section style="outline: 0px;max-width: 100%;min-height: 1em;text-align: center;margin-bottom: 5px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;font-size: 16px;letter-spacing: 2px;box-sizing: border-box !important;overflow-wrap: break-word !important;">北京环球度假区旗舰店</span></section><section style="outline: 0px;max-width: 100%;min-height: 1em;text-align: center;margin-bottom: 5px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;font-size: 16px;letter-spacing: 2px;box-sizing: border-box !important;overflow-wrap: break-word !important;">在获取环球优速通库存时</span></section><section style="outline: 0px;max-width: 100%;min-height: 1em;text-align: center;margin-bottom: 5px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;font-size: 16px;letter-spacing: 2px;box-sizing: border-box !important;overflow-wrap: break-word !important;">实时对接出现延误问题</span></section><p style="outline: 0px;max-width: 100%;min-height: 1em;text-align: center;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br style="outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"/></p></h2><p></p><section style="outline: 0px;max-width: 100%;font-family: -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;min-height: 1em;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;letter-spacing: 2px;font-size: 16px;box-sizing: border-box !important;overflow-wrap: break-word !important;">9月14日下午，针对环球主题公园优速通出票失败问题，@飞猪 发布解决方案：</span></section><section style="outline: 0px;max-width: 100%;font-family: -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;min-height: 1em;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br style="outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"/></section><section style="outline: 0px;max-width: 100%;font-family: -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;min-height: 1em;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;letter-spacing: 2px;font-size: 16px;box-sizing: border-box !important;overflow-wrap: break-word !important;">经与北京环球度假区商议，我们形成如下解决方案，尽最大努力减少给您造成的不便。</span></section><section style="outline: 0px;max-width: 100%;font-family: -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;min-height: 1em;background-color: rgb(255, 255, 255);line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br/></section><article style="outline: 0px;max-width: 100%;font-family: -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;background-color: rgb(255, 255, 255);box-sizing: border-box !important;overflow-wrap: break-word !important;"><section style="outline: 0px;max-width: 100%;min-height: 1em;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;letter-spacing: 2px;font-size: 16px;box-sizing: border-box !important;overflow-wrap: break-word !important;">对于已经完成付款但因出票失败、订单被取消的环球优速通消费者：</span></section><section style="outline: 0px;max-width: 100%;min-height: 1em;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br style="outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"/></section><section style="outline: 0px;max-width: 100%;min-height: 1em;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;color: rgb(171, 25, 66);letter-spacing: 2px;font-size: 16px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><strong style="outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;">1. 在已经全额退款的基础上，我们将根据《飞猪门票商品服务保障标准》及飞猪平台相关规则另行提供商品实际成交金额的30%作为赔付。</strong></span></section><section style="outline: 0px;max-width: 100%;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br style="outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"/></section><section style="outline: 0px;max-width: 100%;min-height: 1em;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;letter-spacing: 2px;font-size: 16px;box-sizing: border-box !important;overflow-wrap: break-word !important;">2. 同时，北京环球度假区将专门对您开放环球优速通产品的现有剩余库存，如果您仍希望重新下单选择环球优速通产品，请您在2021年9月19日23点59分之前从后续可选日期中重新下单购买指定日期优速通产品。我们将尽快通过短信等方式通知您开售时间及产品链接。由于所剩库存有限，可能无法满足所有消费者的需求，我们向您道歉。</span></section><section style="outline: 0px;max-width: 100%;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br style="outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"/></section><section style="outline: 0px;max-width: 100%;min-height: 1em;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;letter-spacing: 2px;font-size: 16px;box-sizing: border-box !important;overflow-wrap: break-word !important;">3. 由于环球优速通产品在到访日前2天的0:00前可退，之后可能出现部分消费者退款后重新释放库存的情况，您亦可随时关注本平台重新购买。</span></section><section style="outline: 0px;max-width: 100%;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br style="outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"/></section><section style="outline: 0px;max-width: 100%;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;letter-spacing: 2px;font-size: 16px;box-sizing: border-box !important;overflow-wrap: break-word !important;">我们将和北京环球度假区一起持续改进后续的产品预订体验。深深感谢您的批评和监督。</span></section><section style="outline: 0px;max-width: 100%;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br style="outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"/></section><section style="outline: 0px;max-width: 100%;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;color: rgb(171, 25, 66);letter-spacing: 2px;font-size: 16px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><strong style="outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;">北京环球度假区就部分优速通订单异常致歉</strong></span></section><section style="outline: 0px;max-width: 100%;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br style="outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"/></section><section style="outline: 0px;max-width: 100%;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;color: rgb(171, 25, 66);letter-spacing: 2px;font-size: 16px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><strong style="outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;">飞猪发布致歉声明和解决方案后，9月14日晚，北京环球度假区官方微博也发布了一则致歉声明，内容如下：</strong></span></section><section style="outline: 0px;max-width: 100%;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br style="outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"/></section><section style="outline: 0px;max-width: 100%;line-height: 1.75em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><img class="rich_pages wxw-img" data-backh="624" data-backw="576" data-croporisrc="http://www.320924.com/plugin.php?id=wcn_editor:wx_img&url=https://mmbiz.qpic.cn/mmbiz_jpg/e7Jp2CicGtKDhxgajIwckNQuPZ6r1fZpQjNv5tJ9ttGrMJy0YqMf22XasEb8Sf2Jm3STB4fbQwzt0OF90EPxyFw/640?wx_fmt=jpeg" data-cropx1="0" data-cropx2="1080" data-cropy1="45" data-cropy2="1005" data-ratio="0.887962962962963" data-s="300,640" src="http://www.320924.com/plugin.php?id=wcn_editor:wx_img&url=https://mmbiz.qpic.cn/sz_mmbiz_jpg/6Z23dRryibdXP5IdWHzmjm7ibg18OT9XGsNm6ibaaYaa0XRgRZGcsiaoocY6HmDDFFSzb2z8JBYuEMkmHNibgva57AQ/640?wx_fmt=jpeg" data-type="jpeg" data-w="1080" style="outline: 0px;text-align: center;border-color: rgb(230, 225, 225);border-style: solid;border-width: 1px;box-sizing: border-box !important;overflow-wrap: break-word !important;visibility: visible !important;width: 576px !important;"/></section></article><p></p><p style="white-space: normal;margin-bottom: 10px;margin-top: 10px;"><span style="color: rgb(136, 136, 136);font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Arial, sans-serif;font-size: 14px;text-align: left;background-color: rgb(255, 255, 255);letter-spacing: 2px;">来源：北京日报客户端、 @北京环球度假区</span></p><link rel="stylesheet" href="http://www.320924.com/source/plugin/wcn_editor/public/wcn_editor_fit.css?v134_NCi" id="wcn_editor_css"/>
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